Quality management focuses on the quality of physical products as well as services and processes, and how they can be improved. The principles and processes of quality management are the key elements that businesses use to respond to market and customers’ needs and maintain business viability through improved efficiency, product quality and safety, and improvement of service delivery. Quality...

This online short course unit is an integral component of mandated competencies required by the Australian Maritime Safety Authority (AMSA), Australia’s national maritime safety regulator. Providing the skills and knowledge required to recognise and report security threats and applies to deck and engine workers working in the maritime industry requiring a Certificate of Safety Training. *It...

The service industry is increasingly identified as contributing to worldwide business growth and is seen as a critical source of employment. Furthermore, the provision of services is playing an increasingly important role in the marketing strategies of goods manufacturing companies, because B2B manufacturers seek to differentiate their offerings by including significant value-adding service...

Services dominate the global economy. Australia is a service economy, with the fastest growth rates in job formation, are in service industries. Even in emerging economies services contribute to half of the GDP growth. As a service consumer, you use an array of services, e.g. talking on the phone, social media services, using a credit card or ATM, navigating through University services and more....

In this unit, you will learn about the statutory and common law affecting cadastral surveys and cadastral survey practice. The topics covered in this unit include a review of relevant statutory authorities, legislation, directions and standards; land survey field methodologies; land boundary definition and reporting. During the semester you will also take part in several field-based projects,...

In this unit you will be introduced to a range of visual tools and techniques for conceptualising and communicating complex relationships and generating new insights through design. Through a combination of interactive, self-directed learning activities and practical exercises, you will develop skills in a range of digital and analogue visual analysis and communication techniques. These techniques...

The Diploma of Arts provides you with opportunities to interpret human culture and behaviour from different perspectives and periods. Your studies will explore today’s big questions. You'll learn how to support the social and economic development of the human race and/or to be immersed in ...

All 5 work terms have a minimum requirement of 12 weeks engineering professional practice. Those work terms that back on to each other can be completed continuously with the same company. In fact, all work terms could be completed with the same company although it is advisable that you obtain experience from different employers as this will make you a better graduate with broad experience....

Aero-space medicine is a growing sub-specialty of medicine. This unit is developed in collaboration with the Australasian Society of Aero-space Medicine (ASAM) and focuses on the environmental challenges and technological adaptions for survival in space. It explores the physiological and patho-physiological responses of humans in space and applies principles of space analogue research to inform...

This unit examines controversial and topical issues and subjects in contemporary public international law. The unit takes an interdisciplinary perspective by examining the impact of extra-legal factors on the historical development of our contemporary legal regime for public international law and the role of international relations in the current process of international law....