AI in the workplace

About this course

This short course offers an introduction to Artificial Intelligence (AI), its evolution, and how it’s changing workplaces and industries. Designed for professionals seeking to stay ahead, this course unpacks the essentials of Generative AI, the concept of a ‘hybrid workforce,’ and strategies for collaborating with digital co-workers.

You’ll learn practical ways to use AI to boost productivity while building a strong foundation for more advanced learning. Whether you’re a business owner, manager, or part of a specialised team, this is your starting point for making the most of AI.

Course structure

Module 1: AI @ work

• Understand AI's journey and how it's evolved to become part of our daily work lives
• Identify different types of AI and their practical applications in the workplace
• Explore how AI is being used across various Australian industries
• Recognise the ethical considerations and responsible use of AI in the workplace
• Gain insight into where AI technology is heading and what it means for your work future

Module 2: Application of AI in Industry

• Understand how AI is being applied across various industries globally and in Australia
• Recognise the key capabilities of AI in real-world contexts
• Identify patterns in how different sectors are adopting AI
• Analyse how AI is being used to automate tasks, optimise processes, and enable new capabilities

Module 3: Generative AI in Action

• See real examples of generative AI tools in action
• Learn how different workers are using generative AI to enhance their skills
• Spot opportunities to use generative AI effectively in your own work
• Understand what these tools can and can't do well

Module 4: Understanding AI Agents

• Understand the fundamental concept of AI agents and how they differ from simpler automated tools
• Recognise how AI agents can support and enhance (rather than replace) human capabilities in the workplace
• Explore applications of AI agents across different industries including healthcare, manufacturing, education, and research
• Develop strategies for working effectively alongside AI agents while maintaining human oversight and control
• Address common questions and concerns about integrating AI agents into workplace processes

What you will learn

• Explore real-world case studies of AI and Generative AI, and identify opportunities to use AI tools in your work.
• Understand AI ethics, limitations, and strategies for effective implementation in the workplace.
• Gain practical skills for collaborating with digital co-workers, including onboarding, integration, and long-term success.